Compassionate Care in a Homely Environment
Providing specialist nursing, dementia, and mental health care with dignity, respect, and professional expertise at our 27-bed home in Haywards Heath.
Welcome to Birchwood Grove
A Place Where Quality Care Meets Genuine Warmth
At Birchwood Grove, we believe that quality care goes beyond meeting physical needs. Operated by Archmore Care Services Ltd, we create a warm, supportive community where residents can maintain their independence, dignity, and quality of life in a safe, comfortable environment.
Located at 64 Sydney Road in Haywards Heath, our 27-bed home specialises in nursing care, dementia care, and mental health support for adults both over and under 65. Managed by Mrs Julie Ann Archer-Moran and Miss Merle Deborah Jean, our leadership team brings extensive experience and a deep commitment to resident wellbeing.
Compassionate Care
Every resident is treated with dignity, respect, and genuine warmth by our dedicated team of professionals.
Professional Excellence
Qualified nursing staff provide 24/7 medical support and person-centred care plans tailored to each individual.
Family Partnership
We work closely with families to ensure residents receive care that is truly tailored to their needs and preferences.
Homely Environment
Our peaceful setting offers comfortable living spaces and beautiful outdoor areas in the heart of Haywards Heath.
Our Care & Services
Comprehensive Care Tailored to Every Individual
We offer a comprehensive range of care services tailored to meet the unique needs of each resident, delivered by our experienced and compassionate team.
Nursing Care
Professional 24/7 nursing care from qualified RGNs with expertise in elderly care and complex health needs.
Dementia Care
Specialist dementia care in a secure, supportive environment with activities tailored to cognitive abilities.
Mental Health Care
Dedicated support for residents with mental health conditions, delivered by trained and compassionate staff.
Respite Care
Short-term care solutions to give family caregivers a well-deserved break while ensuring continuity of care.
End of Life Care
Compassionate palliative care with dignity, comfort, and support for residents and their families.
Person-Centred Care
Individual care plans designed around each resident's preferences, needs, and life history.
Rehabilitation
Post-hospital rehabilitation and recovery support to help residents regain independence and confidence.
Physical Disability Support
Specialist accommodation and support for adults with physical disabilities, ensuring comfort and accessibility.
Facilities & Gallery
Explore Our Home
Take a tour of our beautiful care home facilities. From spacious communal areas and comfortable private bedrooms to our lovely gardens, discover the welcoming environment that makes Birchwood Grove a true home.
Spacious communal lounge with comfortable seating
Bright private bedroom with garden views
Communal dining area with natural wood furniture
Well-maintained gardens with birch trees
Activity room for arts and social events
Birchwood Grove exterior and grounds
Quality & Compliance
CQC Registration & Ratings
Registered with the Care Quality Commission and committed to continuous improvement across all quality domains.
Overall CQC Rating
Last inspection: 23 May 2019
Birchwood Grove is registered with the Care Quality Commission (CQC) and is rated Good overall. We are committed to maintaining and improving our high standards across all five CQC quality domains.
View on CQC WebsiteRatings Breakdown
Understanding CQC Ratings
CQC rates services across five key questions: Is the service safe, effective, caring, responsive to people's needs, and well-led?
Events & Activities
Enriching Lives Through Engagement
We believe in creating a vibrant community through engaging activities, social events, and memorable experiences for our residents and their families.
Streaming Services
Access to Netflix, Amazon Prime, and other streaming platforms in communal lounges and private rooms.
Cinema Evenings
Regular movie nights featuring classic films and recent releases with refreshments.
Music Therapy
Live music performances, sing-alongs, and therapeutic music sessions that stimulate memory.
Arts & Crafts
Creative workshops including painting, pottery, and crafts for therapeutic self-expression.
Social Events
Regular social gatherings, themed parties, afternoon teas, and seasonal celebrations.
Games & Puzzles
Board games, card games, puzzles, and interactive activities to keep minds active.
Reading Groups
Book clubs, poetry reading sessions, and access to our library with large-print books.
Coffee Mornings
Regular coffee mornings and tea socials where residents can chat and share stories.
Regular Events
Armchair Yoga
Gentle yoga sessions promoting relaxation and wellbeing.
Hairdresser
Professional hairdressing services for residents.
Live Music Sessions
Enjoy live musical entertainment and sing-along sessions.
Chiropody
Professional foot care services for residents.
Quality of Life Through Engagement
Our diverse entertainment programme is designed to promote mental stimulation, physical activity, social connection, and emotional wellbeing. We tailor activities to individual interests and abilities, ensuring every resident finds joy and purpose in their daily life.
Nutrition & Dining
Delicious, Nutritious Meals Every Day
Good nutrition is essential to health and wellbeing. Our meals are freshly prepared and can be fully customised according to individual tastes, dietary requirements, and health needs of each resident.
Quality Meals
Nutritious, freshly prepared meals customised to each resident's needs and preferences.
Dietary Requirements
Catering for all dietary needs including vegetarian, halal, gluten-free, and specialist diets.
Social Dining
Communal dining experience or room service available to suit individual preferences.
Personalised Service
Every meal tailored to individual tastes and health requirements.
Sample Menu
Breakfast
- Toast & preserves
- Cereals & porridge
- Fresh fruit & yogurt
- Full English breakfast
Lunch
- Vegetarian options
- Fish & seasonal vegetables
- Homemade soups
- Roast dinner (Sundays)
Dinner
- Homemade desserts
- Sandwiches & salads
- Light evening meals
- Tea & biscuits
Our Team
Meet Our Dedicated Team
Our experienced and compassionate staff are at the heart of everything we do. Each team member is committed to providing exceptional person-centred care.
Mrs Julie Ann Archer-Moran
Registered Manager
As Registered Manager, Julie leads our dedicated team with passion and commitment to delivering exceptional care. She oversees all aspects of the home's operations, ensuring the highest standards of quality and compliance.
Miss Merle Deborah Jean
Registered Manager
Co-managing the home alongside Julie, Merle brings extensive experience in elderly care. She ensures that every resident receives compassionate, person-centred care in a safe and nurturing environment.
Our Nursing & Support Team
Our skilled nursing team provides round-the-clock care with compassion, expertise, and dedication. Supported by our care assistants, domestic staff, kitchen team, and administrative team, we ensure every aspect of life at Birchwood Grove runs smoothly and to the highest standards.
Qualified Professionals
All nursing staff are fully qualified and registered with the NMC.
Continuous Development
Regular training ensures our team delivers the highest standards of care.
Experienced & Caring
Years of experience and genuine compassion in every aspect of resident care.
What Families Say
Trusted by Families Across Sussex
The trust families place in us is our greatest responsibility. Here's what they have to say about their experience at Birchwood Grove.
"The team at Birchwood Grove went above and beyond during my mother's transition into care. Their compassion and professionalism gave our entire family great comfort during a difficult time."
Sarah Mitchell
Family Member
"My father has been at Birchwood Grove for over a year and we couldn't be happier with the care he receives. The staff are wonderful and treat him like family. The home is always clean and welcoming."
James Patterson
Family Member
"From the moment we visited Birchwood Grove, we knew it was the right place. The staff genuinely care about every resident. The activities keep Mum engaged and happy. Highly recommend."
Catherine Brooks
Family Member
Google Reviews
See what families are saying on Google
Get In Touch
Contact Us
We'd love to hear from you. Whether you're looking for care for a loved one or have questions about our services, we're here to help.
Visiting Hours
Monday - Sunday, 9:00 AM - 5:00 PM
By appointment